I am writing to express my overwhelming satisfaction with the services provided by Kelly Construction & Design, Ltd. As a repeat customer, I have found, time and time again, that Kelly exceeds all of my expectations.
I first worked with Kelly personnel on the construction of the headquarters for a nonprofit organization. As the Director, I was concerned about the ability to effectively continue operations, meet the needs of our clients, and produce an effective working environment for my employees. The project managers paid attention to every detail, ensuring subcontractors delivered high quality work, providing accommodations to make employees and clients feel comfortable as construction was completed, and finishing every detail on the project without leaving anything undone. The personal touch they brought to the project demonstrated that they care about people and service as much as the care about delivering high quality construction results.
I have also worked with Kelly Construction on highly complex commercial and residential developments. Kelly is able to manage the complexities of unique challenges including brownfield remediation sites, historic preservation standards, and projects with significant third-party involvement. Kelly serves as a trust-worthy and reliable owners-representative in every situation, whether its down in the trenches of a job site or in the halls of government at a city approval meeting.
Kelly consistently provides fair pricing and works effectively, within their control, to deliver projects on-time and on-budget. I am grateful for their professionalism and expertise and would not hesitate to hire them on my next project.
Pragmatic Construction LLC
Lulu Cafe & Cocktails
Sarah and I are writing to express our appreciation for all your hard work and detailed oversight of our construction projects at LuLu.
The two major projects we undertook at LuLu – the new bar/dining room build-out and the total kitchen renovation – were smoothly and professionally executed, from budgeting and quote-gathering to construction and clean-up. Coordinating so many contractors’ schedules while maintaining high standards of quality and workmanship is no easy task, but you did a fantastic job keeping our projects on track in terms of both time and budget.
We also appreciate all your assistance on follow-up issues with contractors. Whenever we’ve had a problem with a piece of equipment or questions on a bill, you’ve been extremely helpful getting those issues resolved quickly and to our satisfaction. It’s rare to find a general contractor who not only stands behind their own work, but also insists that their subcontractors do the same.
Thank you again for all your hard work and assistance! We look forward to working with you and Kelly Construction on many future projects.
Cameryne Roberts and Sarah Jonas
LuLu Cafe and Bar
Concentra Medical Centers
This letter is to inform you that Kelly Construction and Design, Ltd. Recently completed another interior build-out for Concentra Medical Centers. This was the most recent in a long line of previous projects for our company.
Mr. Dick Baumann supervised the work in a most satisfactory fashion, attending to details in a prompt and skillful manner. Our meetings were appropriate and productive. His attendance at each meeting was timely and professional. The project experienced some rather difficult issues during the permit/zoning process, but Kelly Construction was able to assist and worked diligently to get this project started.
We are very pleased with our new center. I would recommend Kelly Construction and Design, Ltd. based on their professionalism, patience and understanding. They are truly a credit to themselves and to the community which they serve. If you have any questions about the quality of their work or the quality of their working relationship with Kelly Construction, please give me a call at 248-712-2170.
Director of Real Estate
Concentra Health Services, Inc